FAQ – Frequently Asked Questions

REGISTRATION

What is the minimum age to participate?

Participant must be 18 years old & above to register for the run.
Age is calculated as at 1 April 2017.

What age allows me to participate in veteran men’s category?

40 years old and above.
Age is calculated as at 1 April 2017.

What age allows me to participate in veteran women’s category?

35 years old and above.
Age is calculated as at 1 April 2017.

How do I know if my registration is successful?

Participants will receive a soft copy confirmation slip via email after payment is successful.

Will I get a refund if I choose not to participate in the race after registration?

We regret to inform you that refund will not be possible once your registration has been processed.

Can I transfer the race category after I have registered?

Race category or race entry is strictly not transferable.

Can I change the race category / team after I have registered?

No.

Can I register for more than ONE (1) race category?

Each Participant is only allowed to register for ONE (1) category.

RACE ENTRY PACK COLLECTION (REPC)

When and where is the HomeTeamNS REAL Run 2017 REPC?

HomeTeamNS REAL Run 2017 REPC will be held from 7 October to 8 October 2017. Location will be at Velocity @ Novena, Atrium. The collection counters will open from 10am to 9pm.

Can I change my T-shirt size during Race Entry Pack Collection?

Change in T-shirt size is subjected to availability during the Race Entry Pack collection.

What is inside the race pack?

The race pack consists of the race bib, event running tee and sponsors’ promotional items. Participants cannot start the race without the race bib. All participants must collect their race pack at the HomeTeamNS REAL Run 2017 REPC.

Can I collect the race pack for my family members / friends?

Yes. However, the representative is required to produce the confirmation slip, photocopy of the participant’s NRIC and the authorisation letter to collect the race pack. The authorisation letter can be downloaded here.

Is there timing chip on the race bib?

Yes, the timing chip is attached on the back of the race bib.

TRANSPORT

Is there baggage deposit available to keep my valuables?

Yes. Baggage Deposit will be available. Participants are advised not to leave any cash or valuables (including but not limited to mobile phones) at the baggage deposit counter as the organiser shall not be responsible or liable in the event of any loss. Participants are advised to arrive 2 hours before their start time as delays are expected prior to the flag-off times of the respective race categories.

Can I rollerblade or cycle during the race?

Any form of wheel-run objects of transport (e.g. in-line skates, prams, push cars, shoes with rollers, etc) are not allowed on the whole course.

Can I bring my pets along?

No. Running/ Walking with pets is strictly not allowed in this race.

Is there a shuttle bus service provided to the event venue?

Optional shuttle services (one-way) from various pick-up locations to the start point will be provided at a nominal cost of $6.00, payable during Race Pack Entry Collection.

Where is the nearest train station?

Sam Kee LRT station (Punggol LRT LINE).

RACE DAY

What is the flag off time for 10KM?

The 10KM race will flag off at 7.00am.

What is the flag off time for 5KM?

The 5KM race will flag off at 7.30am.

If I miss the flag-off time of my race category, will I be disqualified?

Participants who do not start within 15 minutes from their respective flag-off times will be disqualified.

Where is the race village?

The race village is located at Punggol waterway park, carpark B.

GENERAL

Am I eligible to win in multiple categories?

Runners will only be eligible to win in the category that they registered for. Only Home Team NSmen are able to win in both open and Home Team NSmen categories.

Can I join the run if I am a foreigner?

You may still join the run if you are a non-Singaporean /PR. However, you will only be eligible for prizes under the Corporate category.

Is it necessary to wear the race bib when participating in the race?

The timing chip is affixed on the back of your race bib. Participants must wear their race bibs while participating in the race. The Race Organiser reserves the right to deny entry of runners into the start pen without valid race bibs.

What if I am injured during the race or unable to finish the race?

Please alert the route marshals or medical responders for medical attention.

Where can I view my race results?